Meet TitanPipe, a mid-sized B2B company that manufactures industrial-grade plumbing components for commercial builders. For years, their business thrived on trade shows, distributor referrals, and repeat customers. But as purchasing decisions shifted online, TitanPipe’s website - clunky, outdated, and uninspiring - no longer reflected the quality of their products. Leads were drying up. Their once-steady sales pipeline now leaked like a cheap faucet.
One afternoon, their operations manager, Jen, attended a virtual marketing summit. There, she heard about how AI could transform customer engagement, automate content, and personalize online experiences.
Intrigued but skeptical, Jen returned to the office with one goal:
Create a modern digital presence without hiring a giant team or breaking the budget.
What followed was a gradual transformation powered by the smart use of AI tools - each solving a specific pain point. Instead of chasing trends, Jen made intentional choices based on TitanPipe’s unique B2B needs. She didn’t try to replace human marketers; she used AI to augment them. And she started with the website.
Let’s explore the same tools and strategies Jen used to turn TitanPipe’s outdated site into a 24/7 lead-generating machine - complete with real-world examples and key takeaways.
Search engine visibility was Jen’s first hurdle. TitanPipe’s blogs and product pages weren’t ranking. To fix this, she installed YoastSEO for WordPress. This plugin offers AI-powered recommendations for on-page content - suggesting improvements to meta descriptions, headers, and keyword placement. It also helps optimize for generative engine optimization (GEO), making content more findable by AI platforms like ChatGPT.
The plugin’s standout feature was its real-time content analysis. As Jen edited TitanPipe's blog posts, Yoast's AI tool highlighted overused phrases, improved sentence structure, and suggested schema markup to help search engines better understand the content. Within weeks, TitanPipe’s search rankings improved, especially on pages where AI recommendations were followed closely.
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Next, Jen tackled another issue: incomplete customer data.
TitanPipe had plenty of contacts but little context - no company size, industry, or decision-maker intel. That changed when she enabled Hubspot’s new AI-powered enrichment tool, Breeze.
Breeze automatically enhanced lead records in TitanPipe’s CRM by sourcing public data like LinkedIn roles, company details, and intent signals. Suddenly, their sales team had full pictures of prospects and could tailor outreach accordingly. Instead of sending generic follow-ups, they sent messages that spoke to each lead’s industry challenges.
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Jen’s next move was to make TitanPipe’s site more responsive, especially after-hours. They weren’t staffed 24/7, but their buyers often browsed in the evenings and she noticed more and more international interest in TitanPipe's products. She tested two WordPress chatbot plugins - MXChat and WP Chatbot - to see how they could handle FAQs, quote requests, and appointment booking.
After some experimentation, Jen connected Chatbot to OpenAI via Application Programming Interface (API). She used a no-code tool provided by the plugin to upload TitanPipe’s product info and FAQs. Now, visitors could get instant, relevant responses that sounded conversational - not robotic. The bots handed off complex queries to human reps during business hours.
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To connect a plugin like Chatbot or MXChat to an AI tool, follow these steps:
Finally, Jen rolled out Breeze Copilot, Hubspot’s new AI assistant. It transformed how her team used the CRM. Instead of clicking through dashboards or running reports manually, her team could ask the AI, “Which leads opened our last email?” or “What are my most engaged contacts this week?” and get instant answers.
Breeze Copilot also drafted follow-up emails, suggested deal stages, and helped reps stay organized. It turned CRM management from a chore into a collaborative process - and sales saw a bump in conversions as a result.
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Within six months, TitanPipe became a completely different company. Their content was ranking. Their chat tools were converting. Their CRM was smarter. But more importantly, they were no longer reactive - they were proactively guiding prospects through the buyer journey using automation and personalization at scale.
Jen didn’t need a massive budget or team of developers. She used carefully selected AI tools that worked well together and supported the company's goals. Each one solved a real business challenge. And because the tools plugged into their existing website and CRM stack, the learning curve was manageable.
If your B2B website feels like a brochure from the early 2000s, it’s time for a refresh. AI won’t replace your team - but it will free them to focus on what they do best. With tools like YoastSEO, Hubspot Breeze, and smart chatbots, your website can become the highest-performing rep in your organization.
So don’t wait. Start small, choose wisely, and let AI give your business the competitive edge it deserves.
Looking for more marketing tips? Consider reading "Strategies to Win: A Digital Marketing Playbook for Small Businesses". This book contains a unique blend of personal stories, technical know-how, and practical advice that will ensure you have the tools you need to compete - and win - in today’s digital economy.