Standing Out Locally: SportsCare Center's Web and Video Success Story

Contents
More Than a Clinic: A Local Wellness Partner
SportsCare Center has earned its reputation as a trusted wellness clinic for locals and extreme sports enthusiasts alike. Led by Dr. Thomas Duddey, a chiropractor well-known in the action sports community, the Huntington Beach, California clinic combines chiropractic care, massage therapy, and physiotherapy under one roof. For over twenty years, Dr. Duddey has helped everyone from pro athletes to busy parents recover from injuries and perform at their best.
Despite delivering top-notch care, the clinic's online presence didn't reflect the same high standard. The old website looked outdated, lacked engaging visuals, and featured a broken contact form. Patients often resorted to calling or - worse - gave up trying to book at all. Dr. Duddey knew something had to change for SportsCare Center to stay ahead of the growing competition.

With a clear vision, he partnered with Mazloy LLC to build a modern, patient-friendly website, capture authentic staff photos, and produce videos that showcased the clinic's inviting atmosphere. Most importantly, he needed a booking system that worked seamlessly for both new and returning patients.
This is the story of how a new website, local business strategy, and eye-catching visuals helped SportsCare Center stand out and convert more visitors into loyal patients - without missing a beat in day-to-day care.
Problem: Missed Bookings and Low Visibility
For years, SportsCare Center relied on its reputation and word-of-mouth referrals to bring in new patients. Dr. Duddey's experience in extreme sports and decades of practice kept loyal clients returning. But as new clinics opened nearby and more patients searched online for care, staying competitive required more than excellent treatment - it needed a strong digital presence too.
The old website failed to meet modern expectations. It looked outdated next to competitors' sleeker sites and lacked features that patients now expect, like quick online booking. Worst of all, the contact form was broken. Many patients filled it out, hoping to schedule an appointment, only to hear nothing back. Missed messages meant lost revenue and frustrated visitors.
Beyond the site's design issues, the branding didn't highlight what made SportsCare Center special. Most local clinics use generic stock photos or show only the lead practitioner. Dr. Duddey runs a multi-specialty practice with a large, welcoming team - but online, that scale and warmth were invisible. Many visitors assumed it was just a solo practice.
Dr. Duddey also wanted to make the most of his building's location next to a busy KFC drive-thru. The window offered a perfect spot for video signage to catch the eye of waiting drivers - but without professional footage, this opportunity went untapped.
In short, SportsCare Center needed a modern, trustworthy online presence that matched the quality care patients experienced inside. It needed authentic photos, engaging videos, and a booking system that worked flawlessly. Without these upgrades, new patient growth risked stalling while competitors continued investing in better digital tools.
Solution: Website, Photos, Videos, and SEvO
We started with a complete website rebuild on WordPress, designed specifically for SEvO - Search Everywhere Optimization. Unlike traditional SEO, SEvO ensures SportsCare Center shows up not just on Google, but also on AI-powered tools, voice assistants, maps, and local directories. This makes it easy for patients to find the clinic however they search.
We designed a clean, modern site that feels warm and trustworthy. Streamlined navigation helps patients quickly learn about treatments, meet the team, and book appointments. Every page includes clear calls-to-action, turning visitors into booked patients.
Next, we organized a professional staff photo shoot. High-quality, authentic photos replaced generic images and highlighted the clinic's biggest asset - its people. Unlike competitors who often show just one or two practitioners, SportsCare Center's new site features the entire friendly team. This immediately builds trust and shows patients they'll receive attentive, personalized care.
To make the most of the prime location, we created engaging video signage for the side window. We shot drone footage of the exterior and produced an interior walkthrough. These videos run on a loop for drivers in the KFC line, transforming wait time into marketing time. The same videos also live on the website and social channels, strengthening the brand across platforms.
Finally, we installed and customized Gravity Forms, ensuring the contact form works seamlessly and feeds appointment requests directly into the clinic's system. Patients can now book securely and conveniently any time, freeing staff from troubleshooting and phone tag.
Together - a responsive website, strong SEvO, authentic photos, compelling videos, and a reliable booking system - gave SportsCare Center the tools to attract new patients and build loyalty with existing ones.
Success: Winning in a Crowded Local Market
Since launch, SportsCare Center has seen measurable improvements. The fresh design and clear navigation make the site more user-friendly, encouraging visitors to explore more and stay longer. Patients now easily find what they need and book appointments without hassle.
The new staff photos have made a big difference. Rather than seeing just one doctor, visitors now meet a team of welcoming professionals ready to help. This instantly builds trust and sets SportsCare Center apart from local competitors still relying on generic images.
The video signage has become an unexpected star. Drivers waiting in the KFC line can't miss the eye-catching drone shots and interior tour on loop. What was once a plain window now pulls in new patients who recognize the clinic when searching online or driving by again.
Appointment requests have increased by 2.3% since launch. While the percentage may look modest, it translates to a steady flow of new bookings month after month - boosting patient numbers and revenue. Plus, staff now spend less time chasing forms or answering repetitive calls, giving them more time to focus on care.
SEvO has delivered, too. SportsCare Center appears more reliably in local map listings, voice searches, and AI suggestions. Whether someone asks Google or Siri for a chiropractor nearby, SportsCare Center shows up as a trusted choice - keeping them ahead in a crowded local market.
Today, Dr. Duddey and his team have an online presence that truly matches their commitment to modern, high-quality care. Backed by a reliable website, professional visuals, and smart local marketing, SportsCare Center continues to grow as the trusted choice for wellness and chiropractic services in the community.
A Stronger Brand, A Healthier Community
SportsCare Center proves what happens when a trusted local clinic pairs exceptional care with modern marketing. With a new website, authentic staff photos, engaging videos, and a working booking system, Dr. Duddey's team strengthened their reputation and made it easier for new patients to choose them first.
More patients now find SportsCare Center online, feel confident booking, and arrive knowing exactly what to expect. The staff can focus on what they do best - helping people heal and stay active - while the website and signage handle the job of attracting new visitors every day.
Small improvements, done right, add up to big results. For SportsCare Center, that means more bookings, stronger community trust, and a digital presence that matches the high level of care inside their doors.
Looking for more marketing tips? Consider reading "Strategies to Win: A Digital Marketing Playbook for Small Businesses". This book contains a unique blend of personal stories, technical know-how, and practical advice that will ensure you have the tools you need to compete - and win - in today’s digital economy.
"Strategies to Win"
A Digital Marketing Playbook for Small Businesses
Whether you're a first-time entrepreneur or a seasoned business owner, "Strategies to Win" meets you where you are. It’s packed with time-saving techniques and actionable insights tailored for small businesses. You'll learn to build a marketing system that delivers results while saving you time to focus on what truly matters - your family, community, and vision.
When you complete this form we'll send you a link to download the introduction to the book in your preferred format.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.